Shipping Policy - FashionLike.Me

Shipping Policy

Free Economy Shipping

Shipping to the United States is free on all orders. Delivery usually takes 1-4 weeks.

These shipping times are estimates and although shipping is often faster, we unfortunately cannot guarantee shipping times.

Tracking Numbers

All items are dispatched with tracking numbers. Tracking numbers will be provided to you by email within a few days of dispatch and you can track shipping status of your order on our website here.

Order Processing Time

All orders are processed in the order they are received. This typically takes around 3 business days, but can be up to 10 business days for hand made / custom made items (for example, premium shoes, "costume" dresses/bodysuits and other couture items). Custom made items will display this information in the product description.

Most orders leave our manufacturers' premises within 5 business days of the order being placed (excluding Saturdays, Sundays, and public holidays). Dispatch is often quicker, but is not guaranteed.

Once your order is processed and dispatched, you will receive a shipping confirmation email with tracking information. If you haven't received tracking information within 5 business days of placing your order, please check your spam folder. If you still haven't received it, get in touch with us and we'll look into it.

Multiple Packages

In some instances, your order may be split into different packages and sent separately. This will mean that you will receive more than one tracking number and your items may arrive at different times and in separate packages. If some items have arrived but the others haven't, don't worry; they are on the way! You can always track your order on our site or you can contact us if you'd like an update. 

Customs and Taxes

Customs, import taxes, tariffs, and item seizures are the sole responsibility of customers. We will always dispatch your order so you don't need to pay tax, but we cannot guarantee there will be no tax due in the destination country.

Unclaimed Orders

Fashion Like Me is not responsible for any packages returned to us as refused, unclaimed, undelivered, or because of an incorrect or insufficiently provided address. Please ensure you check your address and contact details on your order confirmation email carefully and contact us immediately if you find an error.

Tracking Numbers

Most tracking numbers will not work immediately upon receipt. It usually takes a short while for the systems between logistics carriers to update.

While your package is en-route to the United States, it won't show any updates. It is only when The United States Postal Service receives the package that the tracking number will work on the USPS website.

Order Tracking

All orders can be tracked on our website here.

Out of Stock Items

We closely monitor our inventory levels and the website is usually updated in real time. Sometimes, however, despite our best efforts, some items are out of stock and unavailable for purchase. Should this be the case for any items on your order, we will make every effort to contact you by email and/or telephone to discuss your options. If we do not hear from you within a two week period of our first message, we will automatically refund you for the out of stock items.

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